Efficient, friendly and professional. Took care of getting the new engine and dealing with the warranty company to make things as easy as possible on me, even provided a rental vehicle.

Great service and great customer service team very efficient

I have purchased two vehicles here. The sales experience was very good both times. The sales consultant who I worked with was Eric Graham and I highly recommend him.

I had such a great experience buying my Nissan Altima at this dealership! From start to finish, everything was smooth, efficient, and stress-free. Krista was my salesperson, and she was absolutely amazing. She never pressured me into anything and truly went above and beyond to make the entire process enjoyable and exciting. Krista was patient, knowledgeable, and genuinely cared about helping me find the right car. It felt like I was working with a trusted friend rather than a salesperson. The rest of the team was just as impressive—everyone I interacted with was helpful, professional, and made me feel like a valued customer. If you’re looking for a car and want a positive experience, I highly recommend asking for Krista. She made all the difference! And I cannot recommend Illini Nissan enough! Loving my new Altima!

Customer service was top notch! The service was done promptly and thoroughly. Gary McCaskill attended to us. It was an excellent service all through!

I scheduled an oil change and they got me in and out very quickly . Everyone was so nice and polite . They even washed my car . I wasn't expecting that . I would definitely recommend them and I'll be going back in a few months .

Gary and everyone at Illini Nissan always do a great job!

Friendly staff, timely service, personable shuttle driver. No complaints with my experience. Repair cost seemed a little high to me but it’s probably not out of line with the industry standard. They even washed my vehicle!

I had my primary vehicle die at a really bad time, on Easter. I found a Toyota Highlander, online, at Illini Nissan. I reached out by email, about checking the Toyota Highlander out. I came in and Dax was the sales person that helped me. I then took the Toyota Highlander for a test drive and liked it. Between work and several other things, including a trip to Chicago and Rockford. I decided to buy the Toyota Highlander. Dax was able to get the Toyota Highlander to Bulldog Automotive for a buyers check, everything was in good shape. I bought the Toyota Highlander. It was an incredibly busy time for me. I can not thank Dax enough for her help and patience. I would like the other people that help too, at Illini Nissan. Great job, thank you!

Great Customer service from Elijah . I highly recommend this location to anyone. I was in and out within an 1 1/2

The recommended service of our Nissan Rogue was completed on time. Another great job by Gary and his team at Illini Nissan

First, let me say , I hate buying a car. Krista Ellington was awesome. She listened to our concerns, addressed problems quickly and was a heck of a lot fun!! When I need my next new to me car , I will go see her.

I met with Johnathan to purchase my car just before closing. He welcomed me and prepared the car I wanted without hesitation! My son tagged along as well— whom in which asked a million questions and was just being a kid. Johnathan even developed a great rapport with him and kept him entertained while providing me with knowledge about the car. I had to return the next morning. At that point, I met Lauren and Andy who already followed up via text to ensure the deal was a quick close. No pressure, no hidden agenda—just business! The level of service, sincerity and ease this team showed was awesome. Nothing short of 5 stars; I highly recommend!