I was stuck on the side of the highway trying to get back to Atlanta. Was towed to Nissan. Johnny was so helpful and got me back on the road home less than 2 hours.

A dead battery was replaced for no cost as it was purchased new in December from Illini Nissan

To sum it up, I'd say they made the car buying experience easy. The smaller size of the dealership makes you feel like they know you and care about your experience. This is the second Nissan I've purchased at Illini Nissan. Neither time did I feel like I was being pressured to buy. I took my time, they kept in touch, but they did not pester me while I was making my decision. They seem to understand it's a big expenditure and therefore a big decision. That was very much appreciated. I worked with Lauren and Wes; both were great.

We started out our morning in Bloomington and was going to buy another Toyota Rava 4 to replace the one we had, and we were treated poorly by a salesman, so we left. We had the best experience at this dealership. We were greeted on the parking lot by David Neef who was extremely helpful. The sales department around was an asset for this dealership. We had a good experience negotiating on our new car. In fact, we been telling all of our friends that was the place to go! We were introduced to everyone after we purchased our car in the service department. Kim in the financial department explained everything thoroughly. We love our new car!

This dealership is amazing, Emily and Gary made purchasing my sexy new ride a breeze all the way in Texas. They even picked us up at the airport and filled up the fuel tank. Thank you so much absolutely love my 2016 cadillac cts.

5 star all the way. I found my perfect car on the internet through this dealership. Emily and Gary made purchasing over the phone from Texas easy. They even picked us up at the airport and filled up the fuel tank. Thank you so much for making it easy to pick up my sexy new ride. 2016 cadillac cts!!!!!

Gary is great. He has been my guy for years.

What a great dealership to work with! Purchased our vehicle through the internet and everyone from salesperson to finance was a true pleasure to work with! Highly recommended.

Good Service

It was a recall got me in the next day after calling took care of issue in and out half hour.

Friendly and supportive staff made the process of buy my first new car fast and easy!

They had great amenities for the customer. David Neef was awesome. He made sure I knew about my vehicle as well as taking me on a tour of the facility. He was very informative and made my experience amazing. When I visit napleton, I didn’t feel as welcome as I did at Nissan. David you are so awesome in what you do which is helping the confused buyers like myself!!! Thank you again!!! I love my 23 NISSAN ALTIMA💖💖

Very friendly, no pressure and even allowed my dog to go in a test drive with us. I could not have had a better experience!!!

I scheduled an appointment online, when I got to Illini Nissian they couldn't find my appointment. Joel was VERY helpful in finding it. He got me in, the found the problem and had me on my way in no time! Thank you!

This dealership was very helpful when I was settling my mom's estate - they made it a simple and striaghtforward process to sell her car and settle the paperwork - much appreciated during a time of sadness but with so many details needing to be taken care of - highly recommend.

Lauren is amazing! I have always purchased from Nissan dealers and when we moved I was worried I wouldn’t recognize the same level of customer service as I did at my previous dealer. I was wrong! From the start Lauren was kind, funny, attentive, super helpful and just overall super awesome! I’m so happy with my new Kicks!

Had a flat tire passing through Champaign went to Illini Nissan after they closed. Service manager was great and had our tire fixed. Everywhere was closed and we really appreciate this dealership.

Great experience from beginning to end. Felicia in scheduling got us scheduled quickly and was super friendly. Eric, salesman, went above and beyond when showing us the vehicle we were interested in and Wes from financing made the purchasing process transparent and easy. No pressure, very easy going environment. Thank you so much, we'll be back for sure!

First class service! I bought my Nissan Rogue from Illini Nissan one year ago. I love my car! I’ve had the oil changed and tires rotated twice now and it is the easiest and fastest service I’ve ever had!

Great customer service and great team to assist.

I was really impressed with the sales team, especially Eric G. He really listened to what I was looking for, only showed me cars that fit that criteria, and knew a lot about them. I didn't get spammy emails or texts - just solid, helpful communication. I didn't end up buying a car here, but I wanted to leave a review to say that was it was a great experience and next time I'm shopping for a car, I'll start at Illini Nissan first.

We've had our 2018 Rogue serviced here a few times now and every time has been great. I've worked with Gary most of the time I've been here and he's straightforward, helpful, and a good communicator. If you have an issue with your Nissan and you're not sure what's going on it, just come here! I took the car to another mechanic who overstated the issues with our car, and I'm so glad I took it here before having work done. These folks are honest and will not try to fix or replace anything that doesn't need to be fixed.

The sales staff are amazing! Eric ensured the delivery of my Altima was perfect. Kim took care of the financing details impeccably. All around incredible experience!

Chuck Collins is one of the best salesperson to ever deal with! Makes the buying experience a pleasant one!

I was extremely satisfied with my experience at Illini Nissan. Eric and Kim helped me through the process of my purchase. Eric is very friendly, knowledgeable, understanding and made sure I understood all features of my purchase before I bought it. As I was new to this process, he explained everything very well and made me feel comfortable through the process of my purchase. After I made my purchase he checked in periodically to make sure I was still satisfied and see if could help with any issues or questions. Kim is very friendly and helped me through the financial part, she found a plan that was best suited for me and looked out for my best interest! Great service and I definitely recommend shopping here!!