Customer Testimonials
Very friendly people, nice place and very good service
Robert and the crew made my first dealership experience a breeze! Very pleased
Five star service. Quick and easy transaction and our sales person was very nice and easy to deal with. Didn't try to steer us towards anything but what we wanted. Will buy our next car there.
Quick and efficient with updating my radio.
Everyone at Illini Nissan was amazing! All of the staff were very polite and helpful. Jonathan and Kim did a wonderful job explaining everything and answering any questions we had. I highly recommend seeing them!
Every question & concern fully explained. Also was given time to make our decision as well as driving time in new vehicle
Great survice
I have never had any bad experiences here and everyone is always so helpful!
My experience at Illini Nissan was excellent! The customer service was through the roof, the personalization of the experience was par to none! Ms. Krista was an amazing help and she walked my girlfriend and I through the whole process professionally and efficiently while still catering to our wants and needs. We felt welcomed and heard here and I definitely recommend to anyone buying a used or new car to come here and expect to leave with a new vehicle!
Krista Ellington sold me my new truck and she went out of her way to make sure I was taken care of. I'll never go to another dealership again. Ask for Krista, Eric, or Andy. Thanks again Nissan Champaign!
Krista is an excellent sales member at this location. She was very helpful as well as communicated every little detail that made my boyfriend and I’s experience very comfortable! I would recommend this place to anyone trying to purchase a car or is in a tight spot and will have people actually help with getting a new/used car. A gentleman who works in the back also helped us, we are truly thankful for this location and staff members! 🙂
Always good vibes in excellent work been going to this place going on 3 years never have any problems with them. They always keep me up in running. Great business. Keep up the good work ladies in Gentlemens
If you want your car to look like it would coming off the car lot, take it here. I have three kids and my poor car showed it. When I got it back, not only was the interior spotless and smelling great, but the outside was completely buffed and so shiny!
Went to Illini Nissan, just looking and left with a new Altima. Krista Ellington was an amazing salesperson. The entire team was wonderful! Best experience ever!!! Very honest and trustworthy people.
Robert was very helpful, knows his vehicles. Made sure to let me know about everything I needed to know about the car. What a professional this guy!
Everything went very smooth.. I’d do it again
Eli was amazing and very helpful and walked me through everything explaining everything thoroughly to where I understood everything he recommended
Gary is great!!! The entire staff is great!!! wonderful experience!!!
Sold our used VW to Illini Nissan. Wes and Bob were very transparent. Gave us a great offer we couldn’t refuse. We didn’t even have to get out of our vehicle through the entire process. Highly recommend Bob and Wes at Illini Nissan.
I was very impressed with how Jonathan handled the situation that I was in was very professional helpful in always around which made the sale of the car exceptionally grand. I will recommend IlliniNissan and Jonathan Wes the whole crew to all my friends that’s how impressed I was and thankful.
They were great to do business with. No pressure. I would strongly recommend Illini Nissan to anyone looking for a vehicle.
Took great care of me and made efforts in proving that I am a valued customer.
Went to purchase a used vehicle... salesman Robert was great and knowledgeable about the vehicle....this is the 2nd time purchasing a vehicle from Illini Nissan. I will continue to go there for all my vehicle purchases... Everyone is so friendly and efficient!.
Excellent service center! I called to have a car inspected and they were able to get me in within 2 hours. The waiting area was very clean and comfortable. They sat down with me after the assessment and went through the inspection answering all my questions. They assured me the mechanics were ASE certified and I would definitely go back even if I didn’t buy from them.
Quick, fast and efficient! Go see Lauren for your Nissan needs!!!
Great
Excellent customer service. Highly recommended! Very helpful throughout. Go buy from them you wont be disappointed.
Amazing service they were very prompt and helpful.
Highest Jasson is Amaizing, Ill recommend the dealer to my friends, I am happy with the truck.
Lauren came highly recommended as a reliable, relatable and trustworthy car salesperson. I am glad I followed their advice as she turned an experience I dreaded and avoided into a positive interaction. She answered my emails quickly and even in the evening when response was not required. She was patient during the test drives and knew a lot about all the vehicles I drove. After I had the car evaluated by my mechanic, she was flexible working with me to get the additional items fixed. It was an overall positive experience, and I recommend her and Illini Nissan for prompt ...
Gary is always great to work with!
I had the most painless car buying experience of my life at Illini Nissan. Jonathan, Andy, and Lauren were all incredibly friendly, thorough, and professional. My husband and I have somewhat conflicting work schedules, which made it a bit difficult to find the time to test drive vehicles together. The first time we went to the lot, it was almost closing time, bitterly cold outside, and raining, but Johnathan still came right out to help us and let us check out one of the Pathfinders on the lot. Once we decided on our vehicle, they held it for us for ...
Excellent service
Great buying experience!. Great people! This is the second purchase there and will continue to go back!
Gary, the service guy was very informative and offered helpful suggestions concerning my 18yr. old Nissan Sentra.
The sales team at this location is great, they got me a deal I wanted and even stayed late after closing to get it done, don’t let anyone on this sales team go! Their service department has always been top notch as well
Everyone was friendly, professional, prompt, and highly competent--from the mechanics, tobthe checkout, to the taxiing service. Well done Illini Nissan!
Diagnosed problem quickly! Very satisfied!
Very helpful, friendly, and personable staff always. Have purchased 2 vehicles from here and come here for service. The employees very clearly care about their customers.
Quick service, solid work, and reasonable price. You can always trust Nissan Illini!
Gary is an awesome service manager. Doesn't try to oversell, explains what is going on, gives me options, and makes sure I know the "why" for any work completed on our cars.
Always so professional and efficient!
Based off Andrews recommendations I was able to buy a used f150 that I'm very happy with. I highly recommend this establishment and salesman to others. -Jon Herambourg
WMI Auto Spa does outstanding work and offers top-notch customer service! We brought in a pretty nasty door dent, hoping for a repair, and Dan exceeded our expectations all at a very reasonable cost. The entire experience was smooth and hassle-free, thanks to Dan’s exceptional service.
I have been dealing with the team at Nissan through purchasing vehicles and my service work for more than 15 years now and they have always taking great care of me and at a fair price. Could not happier.
They were very polite, professional and took care of my car in a manner of time.
Illini Nissan is amazing! Very pleased with my purchase! Went in to drive a 2020 Honda Accord, left with a 2024 Nissan Altima that had ALL the features I was looking for! Thank you to Lauren and the whole team!!!
Fast hreat service
My experience was superb. Eric was one of the best salespersons I’ve ever worked with. The Finance Manager Kim was extremely knowledgeable and helpful. Sales Manager Andy took time to introduce himself and speak with me both times I visited the store. Thank you Illini Nissan!
Great to work with! Sales team and finance did an exceptional job and will return.
I have two Nissan cars that I bought from this dealership and always bring them here for regular maintenance. The service is consistently excellent – the staff is kind, attentive, and always on time, which makes the process smooth and stress-free. The waiting area is another highlight. It’s clean, comfortable, and well-equipped with couches, tables, and a coffee station, so you can relax or get some work done while waiting. And if you’re there on a Friday, they even have free donuts! 🍩 Overall, it’s a great place with reliable service and thoughtful touches that make every visit enjoyable. ...
Great service everytime i bring my car here !
Great knowledge.work was done quickly.
Very good job! Excelente service.
The salesperson, Krista, the manager, and the accountant manager were very helpful and patient with me in my decision of my purchase. Thanks to Nissan and staff for your kindness.
Krista Ellington who was my account rep is professional, knowledgeable, and understands the needs of her customers. She does her best to work within the customer’s schedule. If you are looking for a new or used vehicle start your search with Krista. Her manager, Andy, was also very professional and assisted with the sale.
Great, easy, and fast service! I was able to leave very satisfied with my purchase.
Took it in, not really sure what was going on with the car. Needed a new transmission they had it done within 24 hours. Great service. Explained everything. I highly recommend. I will be returning.
The folks at Illini Nissan went above and beyond. Thanks for the new to me car.
They were very friendly and inviting not pushy at all very easy to deal with. I had a very good experience with them I would recommend anybody to them.