Customer Testimonials
Fast service , completed as requested, very friendly and understanding.
They were very good at getting my car done in and done in a timely manner, unfortunately my husband is on hospice and I don't have a lot of time to get things done and they were very understanding and got it donec.thanks so much
These guys will do right by you. Theyll get your car fixed and get you back to your day. They’ll explain things on your level, whether it’s beginner, intermediate, or expert. Very helpful, very friendly.
My recent visit to Illini Nissan for oil change & tire rotation was quick and efficient! They always do a great job. Thank you.
Fast, thorough and more than we hoped for. Broke down on I74 on Monday and had us back on the road before noon on Tuesday.
wes and lauren were friendly, incredibly helpful, and ultimately instrumental in getting me a good, reliable car. thanks a bunch you two!
Always excellent service.
Excellent experience, they take care of you when you need it, I only let Nissan do the preventative maintenance and and any other work that needs done to my Nissan Frontier
Has the best customer service in town! Mike was the best!
Illini Nissan has serviced several of my vehicles and has always provided top-of-the-line customer service and automotive repairs. You can always count on Nissan to get your vehicle to run to its best potential. Thank you, Illini Nissan
Very nice and informative about the car selection. Answered any questions in an easy going manner.
Excellent service as always
Detail cleaning of interior was great. My only beef was getting to my car. Pickup service was disorganized.
Very friendly and professional. Services provided appropriately and accurately. Easy to schedule and work with. I would recommend them for service and sales.
Lauren was great. A great dealership to buy from.i highly recommend Illini Nissan
Great transaction! Easy ,smooth ,no issues,very happywith the purchase!. Thank you.. probably will be back.
Great experience. Everybody was so helpful with us. The car is in very good condition too. Especial thanks to Dave and Wes for everything
Everyone is very friendly and always very helpful. They always do a great job.
They fixed the issue with my car faster then the time they was quoted. Excellent service amazing communication with all staff.
Illini Nissan has been a blessing to my family and I, they’re so professional, courteous and they always get the job done. Thanks Illini Nissan for getting my family and I back on the road!!
Stand behind craftsmanship, friendly, very respectful.
Elijah was efficient and pleasant. He got me in and out swiftly and took care of the issue with my Rogue.
These guys did a great job and I will continue to use their services. Thank You
Excellent!
I am most pleased with all dealings! And love my new car! Lauren was most considerate.
Nissan is my to go place ALWAYS Gary takes good care of my 🚙 cars and can actually tell you if I would like something or not I have been a Nissan customer for many years
Every step (of getting my car detailed) was simple from setting up, getting in quickly, and even arranging a ride to and from. The car hasn't looked this good in years! Thanks Dan!!
I had a wonderful experience! They made the process very easy and smooth!
Extremely happy for two reasons. One: We got a really nice car that my wife and I both wanted and enjoy. Two: We went in the dealership thinking we wouldnt like Nissan because of our previous experience with rental cars and the sales people actually gave us an experience in a car that completely changed our minds. So we learned something and it changed us. And now we are proud owners of a Murano. Matt and Beth O'Dell. Thank you, Eric and Wes for the kind considerarion you extended us while we were there.
Took my car in early and service was quick and nice
Efficient and not pushy. Illini Nissan and Elijah listened to my issue and diagnosed the problem. They didn’t try to add additional work, I feel it was an honest assessment. The best part is that my problem is solved.
I always have the best experience at Illini Nissan. The service advisors are always very friendly, professional, and explain everything in a way that’s easy to understand. The lobby where I wait for my vehicle to be serviced is always clean and well stocked with complimentary beverages! I’d definitely recommend Illini Nissan to any Nissan owners in the area needing maintenance on their vehicle 🙂
My car looks brand new!!
Gary is great! He sat down with me to explain the current and up coming maintenance I would need to keep my Rogue in top running condition. I appreciate the honesty and maintenance I need to plan in the future.
The salesman was very nice didn't try t high pressure me. Very up front with pricing . treated me with respect after deal.
Awesome job!!! I will definitely be a returning customer. Friendly service with a final result far beyond expectations
Johnathon was patient with me as it took me a couple days to make my decision. He and Andy were able to work with me on my trade in amount and worked to make my payments within the range I wanted. I was disappointed with info on the website regarding trade in value and estimated payments. It would be very helpful if it was more accurate.
Another great experience at Illini Nissan. They were able to get my vehicle in promptly for routine maintenance. I do a lot of driving (including out of state) and I greatly appreciate the service department helping me keep my vehicle in great shape.
The service was/my experience was good 👍 kind of pricey but!! Service Manager was knowledgeable and kept me informed/explained everything, part's, what's important and maintenance!!
Courteous staff, work done satisfactorally
Very simple and no mumno jumbo. Salesmen and financial personal were flexible and worked with me to find good coverage. They listen to you and find what you can afford and what you need.
Been coming here for years, always a pleasure. Great service. Great place will come again definitely.
Excellent service!
My car was finished sooner than I expected. 👍🏼
Eric had amazing knowledge of the car and walked me thru the entire process. Excellent service!
Service was excellent kept me informed of what was happening with my car. Gary is great to work with.
Gary was very professional in all aspects. From the schedule of service to the end .
Quick, easy, friendly service!
I had to take my car in to be serviced and Gary made my experience easy. He actually was able to get to my car before my scheduled time and had a solution very quickly.
Quick. Clean. Free wifi in the waiting area for service department customers. Friendly.
Efrem is fantastic. He was friendly and never pushy. He was more than happy to show me anything and answer all of my questions. If you are looking for a new car stop and ask to speak with Efrem!
Elijah and the entire team at Illini Nissan was incredible. They were friendly and professionally and the service on my vehicle was completed in a timely manner!
My experience at Nissan was very professional and I was very impressed with the service, a great of people, thank you.
Excellent service, very professional and really amazing.
Everyone was so nice. Service was great and thorough and speedy. Highly recommend illini Nissan
Very good service today, quality parts ans all work complete in a timely manner also friendly people to do business with
We test drove a car at Illini Nissan with Eric Graham and had a fantastic experience. He really listened to us. I would HIGHLY recommend Illini Nissan and Eric to anyone considering buying in our area.
I had an amazing experience with Illini Nissan. Dave was my sales Rep and Andy was the manager who helped us out. We new the exact model and trim level we were looking for and the price we wanted to pay. Andy did some looking around in the inventory and he actually found the a higher trim level for the same price and was able to secure it in one day after we spoke. He went above and beyond to find a vehicle for us in our price range. This was such a great experience, I will be starting at ...
David was very helpful, very well mannered and took good care of our needs. Honest and friendly! It was a great pleasure working with him he is truly an asset to Nissan.
Though we didn’t end up buying a car from Illini Nissan, I just wanted to share about our experience. I really appreciated our interaction with the team and the facility was quite nice. I especially enjoyed getting to work with Lauren M. Ask for her if you go in. Highly recommend!
I experienced exceptional service from service advisor Johnny MacFarlane today. He was very nice and polite. I was 4 hours from home and I hit a large piece of a tractor trailer tire with my 2021 Nissan Sentra. Unfortunately it damaged my front air dam and I had a large piece of plastic hanging down that I couldn't get loose. I went to Illini Nissan and Johnny got me in immediately and plastic piece was removed and I was able to drive home later. And no charge! Thank you again
Great experience!
My daughter is at college at University of Illinois and we had a small issue with her Nissan rogue. Illini Nissan took very good care of her. One less thing for a parent of a college student to worry about.
David Neef was the greatest from beginning to end couldn’t have asked for a better experience. Kim Sullivan was awesome and very knowledgeable through all the paperwork.
Dave Neef greeted me outside at the vehicle I was admiring. He was extremely friendly and willing to help. I had just gone to two other dealerships and no one paid me any attention. This was the best experience and I felt a true sincerity of trust talking to Dave.